Current terms
Status: ActiveConfidence: MediumVerified
- Standard warranty
- 24 months (2 years)
- Counted from
- not stated
- Fallback: no fallback stated
- Conditions on the warranty
- No special condition attaches to the warranty
Months of cover, to scale
- Standard warranty24 mo
- Tanktotal or additional not stated84 mo
- Heating elementtotal or additional not stated48 mo
- The brand gives a bare number: it may or may not run on after the standard period
Component terms
Tank84 months (7 years)
- How it counts
- the page gives a bare number and does not say whether it is total or additional
- Labour covered
- not stated
- Conditions
- Otto 10/15/25 L storage water heater; 7 years from date of invoice; after the 2-year period parts are supplied free but labour, transport and other service costs are payable by the customer; damage from water quality, scaling or sediment is excluded; safety valve and anode must be kept in working order
“Otto 10/15/25 L storage water heater; 7 years from date of invoice; after the 2-year period parts are supplied free but labour, transport and other service costs are payable by the customer; damage from water quality, scaling or sediment is excluded; safety valve and anode must be kept in working order”
Heating element48 months (4 years)
- How it counts
- the page gives a bare number and does not say whether it is total or additional
- Labour covered
- not stated
- Conditions
- Otto storage water heater; 4 years from date of invoice; same conditions as tank; anode is a consumable and not covered
“Otto storage water heater; 4 years from date of invoice; same conditions as tank; anode is a consumable and not covered”
Registration
- Effect
- Not stated
- Channels
- the brand's website
- Window
- not stated
- Verification window
- not stated
Proof of purchase
- Required proof
- Invoice and warranty card
- Items
- invoice, stamped warranty card
Service
- Type
- not stated
- On-site limits
- not stated
Installation
- Condition
- Improper installation voids the warranty
- Free installation window
- not stated
- Wall mount charge
- not stated
Other terms
- Replacement window
- not stated
- Dead on arrival window
- not stated
- Eligible sellers
- not stated
- Residential use only
- not stated
- Transferable
- not stated
- Extended warranty
- offered by the brand
- Exclusions
- not stated
- Jurisdiction
- not stated
- Liability cap
- not stated
Consumables
Parts the brand treats as consumables, with the life limit it states.
- anode rod: life limit not stated